Welcome to CeylonSoft Innovation ("us", "we", or "our"). We operate the website https://ceylonsoftinnovation.com (hereinafter referred to as the "Service"). Our Privacy Policy governs your visit to our website and explains how we collect, safeguard, and disclose information that results from your use of our Service.
By using the Service, you agree to the collection and use of information in accordance with this policy.
1. Definitions
- Service: The https://ceylonsoftinnovation.com website and the services (including software development, web design, mobile app development, e-commerce solutions) offered by CeylonSoft Innovation.
- Personal Data: Data about a living individual who can be identified from those data.
- Usage Data: Data collected automatically from the use of the Service.
- Cookies: Small files stored on your device.
- Data Controller: For this policy, CeylonSoft Innovation is the Data Controller.
- User: The individual using our Service.
2. Information Collection and Use
We collect different types of information to provide and improve our Service.
Types of Data Collected
Personal Data
When you use our Service, especially when contacting us or requesting services, we may ask for personally identifiable information such as:
- Email address
- Full name
- Phone number
- Project-related information
- Cookies and Usage Data
We may use your Personal Data to respond to inquiries, provide quotes, deliver services, and (if you opt-in) send newsletters or marketing materials. You can opt-out of marketing communications via the unsubscribe link in emails or by contacting us at [email protected].
Usage Data
We may collect information your browser sends when you visit our Service (e.g., IP address, browser type, pages visited, time spent).
Tracking & Cookies Data
We use cookies and similar technologies (for analytics, theme preference, etc.). You can manage cookie preferences in your browser, but some Service features may not function correctly if cookies are disabled.
Examples of Cookies:
- Session Cookies: To operate our Service.
- Preference Cookies: For your preferences (e.g., dark mode).
- Security Cookies: For security.
- Analytics Cookies: To understand Service usage (e.g., Google Analytics).
3. Use of Data
CeylonSoft Innovation uses collected data to:
- Provide and maintain our Service.
- Respond to inquiries and deliver services.
- Notify you about Service or policy changes.
- Provide customer support.
- Improve our Service through analysis.
- Monitor Service usage.
- Address technical issues.
- Keep internal records.
- Send news and offers (if opted-in).
- Fulfill other purposes with your consent.
4. Retention of Data
We retain Personal Data as long as necessary for the purposes outlined in this policy, to fulfill service obligations, and to comply with legal requirements in Sri Lanka.
5. Transfer of Data
Your information may be processed and stored in Sri Lanka or other countries. Your consent to this policy and submission of information signifies your agreement to such transfer and processing. We take reasonable steps to ensure data security.
6. Disclosure of Data
We may disclose Personal Data:
- To comply with Sri Lankan law or valid requests by public authorities.
- To third-party service providers (e.g., hosting, analytics) who are obligated to protect your information.
- In the event of a business transfer (merger, acquisition).
- For other purposes disclosed at the time of information provision, with your consent.
7. Security of Data
We strive to use commercially acceptable means (e.g., HTTPS) to protect your Personal Data. However, no internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Your Data Protection Rights
Under applicable Sri Lankan laws, you may have rights to access, correct, or request deletion of your Personal Data. Contact us at [email protected] to exercise these rights. We may ask for identity verification. (Note: This section requires legal review for specific Sri Lankan regulations. If catering to international users, consider GDPR/CCPA.)
9. Service Providers (Examples)
- Google Analytics: For Service monitoring and analysis. Google's privacy policy: https://policies.google.com/privacy.
- Web Hosting Provider: Our website host may access server logs.
10. Links to Other Sites
Our Service may link to third-party sites. We are not responsible for their content or privacy practices. We advise reviewing their policies.
11. Children's Privacy
Our Service is not for children under 13 (or higher, per Sri Lankan law). We do not knowingly collect data from children. If you believe your child has provided data, please contact us.
12. Changes to This Privacy Policy
We may update this policy. Changes are effective when posted on this page, with the "Last Updated" date revised.
13. Contact Us
For questions about this Privacy Policy, contact us:
- Email: [email protected]
- Via our contact page: https://ceylonsoftinnovation.com/contact.php
